Yes! Each athlete is able to take one trial lesson, we must have an immediate opening to schedule. We have a 48 hour window before you officially commit to the remainder of the month. You can log into your account and finalize a payment within the 48 hour window to officially secure their spot. 

Each athlete moves at their own individual pace. Coaches have a designated number of weeks each quarter to skill track their athletes, you can check on their progress through your online portal as well.

Of course, after an athlete officially misses their scheduled lesson you will receive an email notifying you a make up token was generated. We can use this token to help you find a different day/time to have your athlete make up their missed lesson. Tokens stay on the athletes account for 1 year from their missed date, however athletes must be actively registered with payment up to date in order to schedule a make-up lesson. Each athlete is allowed to accumulate 12 tokens per calendar year, after the 12th absence unfortunately they will not receive any more tokens in their account. We cannot schedule a make up lesson for a missed make up lesson.

We can schedule an athlete to unenroll at the end of the month they are currently registered in. For clients on auto payment we request to receive a cancellation request 30 days prior to unenrolling.